Questions? We have answers.
Frequently Asked Questions
Below are our most commonly asked questions. For further info or more detailed troubleshooting, please reach out to support@spec-rite.io or call (315) 515-4230.
How do I know if my truck can connect to SRO?
Any paint, epoxy, thermoplastic or grinder truck equipped with a Skip-Line SC-12, MST-14, uST-20, or VX-10 control system is able to connect to SRO.
What’s the difference between Essentials & Precision tiers?
Essentials and Precision Subscriptions are equipment-specific and determine what data is available in Spec-Rite Online.
More Details
An Essentials subscription is compatible with Pigeon or HDVO-318 devices. Essential data includes location, speed, distances applied, and material usage.
Precision subscriptions use a DL-18 to capture and provide additional data: bead usage, temperature, pressure, and environmental metrics.
How do logins work?
For a login invite to be created, SRO needs the first name, last name, and email address of the person(s) who need access. Each organization can have unlimited logins.
Do I need to set up/configure anything on my equipment to connect to SRO?
Yes, you’ll need to ensure your device is connected to cellular service. If you have an HDVO-318 or DL-18, check for cell connection by looking at the top right corner of your monitor. You’re connected if there isn’t a Red X on the cell icon.
More Details
For Pigeons, follow the ethernet cable to the port on the BUS-012. A green light above/below the port means your Pigeon should be connected to SRO.
An easy way to confirm if your truck is connected is to view the last connected date displayed on the Equipment Page.
How does real-time information work?
Real-time information can be viewed in three places: the Dashboard, Skyview, and the SRO mobile app. Here, you can view truck speed, yellow and white material thickness, and bead application rate for each truck.
Is there a mobile app?
Our app, Spec-Rite Mobile, is available on the iOS App Store. You can log in with your SRO login to view real-time application data and submit comments and photos. This is useful for documenting any events relevant to your work. Users with Smart Stencils can access functionality as well.
